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Northeast Texas Call Center Settles Federal Lawsuit




A large Northeast Texas call center handling customer service for Federal Express and other major companies has filed a notice of settlement of two federal filed in July 0f 2015 and July of this year that claimed that employees of the Harte-Hanks Call Center in Texarkana were not paid for work performed before they began taking calls, work performed during lunch periods and work shutting down in the evening and were denied straight and overtime compensation.  The terms of the settlement are confidential.