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Paris Boil Water Notice

On July 1, 2021, lightning struck the communication tower at the Water Treatment Plant, resulting in communication loss with our ground storage pump facility. During the communication loss, the pumps at this facility turned off, even though operational staff had computer indication the pumps were still in operation. When it was discovered the pumps were off, water treatment staff switched the operation of the pumps to manual mode. Unfortunately, the storage tank levels had dropped to the point of distribution system pressures falling below the required 20 PSI, prompting this precautionary notice. Once in manual mode, the pumps began refilling the elevated storage tanks, allowing forces to rise above the minimum requirement.

The boil water notice will be rescinded when laboratory analysis results are obtained.

Official Statement From Director of Utilities


JULY 2, 2021 Phone: (903) 784-2464


Due to low distribution pressures below 20 pounds per square inch, the Texas Commission on Environmental Quality has required the City of Paris public water system to notify all customers to boil their water. Boil water before consumption like washing hands, face, brushing teeth, drinking, etc. Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.

To ensure the destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled before drinking water or for human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

Instead of boiling, individuals may purchase bottled water or obtain water from other suitable sources for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will state to customers that it rescinds the boil water notice like this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions regarding this matter, you may contact Doug Harris, Director of Utilities, or Danny Rowell, Water Treatment Superintendent, at 903-784-2464.

On July 1, 2021, lightning struck the communication tower at the Water Treatment Plant, eliminating operational control at the City ground storage pump facility. Although the pumps at this facility fill the City’s elevated storage tanks to supply water pressure above 20 PSI, the pumps switched off during the communication loss. The pumps were transitioned to manual control by Water Treatment staff, but water pressures fell below 20 PSI, prompting this precautionary boil water notice. Once the pumps were in the entire operation, elevated storage tank levels returned to proper levels to provide adequate pressure in the distribution system.