SNAP Benefit Replacement –
If you, someone you know, or people in your community lost food during Winter Storm Uri, purchased with SNAP EBT dollars, they are eligible to have those food expenses put back on their SNAP EBT card.
You must complete this claim by March 31.
By Phone – (recommended)
SNAP customers can request a benefit replacement for food lost or destroyed due to the winter storm in February 2021 by calling 2-1-1
You do not need to go to an HHSC local office.
Call 2-1-1, select a language, and then choose Option 2.
By Paper –
To request a benefit replacement using form H1855:
Complete Form H1855, Affidavit for Nonreceipt or Destroyed Food Stamp Benefits
Submit it by mail or fax.
Many smartphones have free downloadable FAX Apps that use your Phone’s camera.
Mail: Texas Health & Human Services Commission, PO Box 149027, Austin, TX 78714-9027
If you still need additional assistance, you can contact NTFB at 214-269-0906 or email@example.com to speak to our social service team.