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The Butterball Turkey Talk-line Gets New Trimmings

Every Thanksgiving, since 1981, the folks at Butterball have operated their Turkey Talk-Line, a direct link to experts who can answer all of your pressing poultry questions. This year, however, Butterball is adding one more name to its list of handy helpers: Alexa. You can also connect with the Talk-Line through social media, live chat, and texting. Videos are also available on Echo Show, Echo Spot and Amazon Fire TV. Call 1-800-BUTTERBALL (1-800-288-8372) or text 844-877-3456. 2018 Turkey Talk-Line Hours (CT):

  • November 17th – 18th: 8:00 am – 6:00 pm
  • November 19th – 20th: 7:00 am – 9:00 pm
  • November 21st: 7:00 am – 10:00 pm
  • November 22nd (Thanksgiving Day): 6:00 am – 6:00 pm
  • November 23rd – December 21st: 8:00 am – 6:00 pm (Monday – Friday)
  • December 22nd – 23rd: 9:00 am – 2:00 pm
  • December 24th (Christmas Eve): 8:00 am – 2:00 pm

Butterball’s 50 Turkey Talk-Line experts and 35 consumer affair agents in two contact centers will accommodate customers during the seasonal spike – in both English and Spanish. On Thanksgiving Day alone, busy agents answer as many as 10,000 turkey-related questions.

Read more here.