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More Americans have a positive view of the U.S. Postal Service than any other federal agency, a new study said Monday. The Gallup poll asked respondents to judge 13 high-profile federal agencies. The Postal Service was rated “excellent” or “good” by 74% of respondents, a higher score than any of the other 12 agencies received. The result wasn’t a surprise, however. Previous Gallup surveys also showed the Postal Service as the most popular agency in 2018, 2017 and 2014.
The U.S. Secret Service was rated second (69%), followed by the Centers for Disease Control and Prevention (64%), the Central Intelligence Agency (60%), NASA (60%), the FBI (57%), Department of Homeland Security (55%), the Federal Emergency Management Agency (52%) and Internal Revenue Service (50%). Each of those agencies was judged “excellent” or “good” by at least 50% of respondents. Next on the list is the Federal Reserve, Food and Drug Administration, Environmental Protection Agency and Veterans Administration. Only 39% gave the VA an “excellent” or “good” rating. Americans’ Ratings of Job – Key Federal Departments and Agencies:
| Excellent/Good | Only fair | Poor | |
| The U.S. Postal Service | 74% | 18% | 8% |
| The Secret Service | 69% | 19% | 8% |
| The Centers for Disease Control and Prevention, or the CDC | 64% | 22% | 12% |
| The Central Intelligence Agency, or the CIA | 60% | 25% | 12% |
| NASA, the U.S. space agency | 60% | 26% | 5% |
| The Federal Bureau of Investigation, or the FBI | 57% | 23% | 19% |
| The Department of Homeland Security | 55% | 26% | 17% |
| The Federal Emergency Management Agency, or FEMA | 52% | 29% | 16% |
| The Internal Revenue Service, or the IRS | 50% | 30% | 19% |
| The Federal Reserve Board | 48% | 34% | 13% |
| The Food and Drug Administration, or FDA | 44% | 33% | 22% |
| The Environmental Protection Agency, or EPA | 43% | 30% | 26% |
| The Veterans Administration, or VA | 39% | 31% | 28% |